Frequently Asked Questions

WHAT IS SLIDE THE CITY

Remember the glorious slip ‘n’ slides of your youth? Slide the City is that humble backyard vinyl’s big sister, all dressed up for an urban block party. We bring 1,000 feet of slick inflated vinyl (the biggest of its kind!) to your city streets, with live music, entertainment, and local vendors.

IS THERE AN AGE LIMIT?

Like most larger than life rides, all sliders must be at least 5 years old and over 46 inches tall. Tubes are for one slider only, and lap riding is not allowed. If your child meets the age and height requirements, ensure they are capable of sliding 1,000 feet on their own tube! All minors must have a waiver signed by a parent or guardian.

CAN I PARTICIPATE IF I HAVE MEDICAL ISSUES OR AM PREGNANT?

If you have a preexisting health condition, we advise you discuss possible participation with your doctor. We discourage participation if you are pregnant or have heart, neck, or back issues or injuries. There is always a chance you can be bumped into by another slider, fall off your tube, or be knocked off your tube.

I CAN LONGER ATTEND, CAN I GET A REFUND?

Registrations are non-refundable but fully transferable. You can give to a friend, a neighbor, or a little sister eager for tubular selfies. Please email info@slidethecity.com to transfer your ticket. If you purchased Ticket Guardian insurance with your ticket, you may get a refund if you can not attend the event! Please contact Ticket Guardian at www.ticketguardian.net. Click HERE for more info on refunds. 

WHAT TIME SHOULD I ARRIVE?

Arrive 30-45 mins before your slide time. You can start lining up 30 mins before it’s your time, but please make sure you check your locations page and Facebook event page for further details.

WHAT DO I WEAR?

What would you wear to a water park? Wear whatever you’re comfortable getting wet in! We advise against wearing anything with exposed zippers, rivets, or anything inappropriate for a family friendly event. You can hold or wear your water shoes, sandals, or flip flops while you slide.

CAN MY FAMILY AND FRIENDS WATCH ME SLIDE?

Definitely! We just ask that they stay behind the fencing/caution tape for safety purposes. We also ask them not to gather at the slide’s exit point so as not to create a blockage for sliders.

WHERE CAN I GET MY SLIDE PACKET?

You can pick it up before the event at your local packet pick up. We’ll send you an email with all the details 1-2 weeks before your race date.

WHAT IF I CAN'T MAKE IT TO PACKET PICK-UP?

Don’t stress, someone else can pick up your packet for you, they just need your ticket (printed or e-ticket) or information with them. If you don’t have any friends willing to help out, we provide one final option: packet pick-up on race day. This last resort is not without consequences, however, as lines tend to be extra long on event day, so plan accordingly, and arrive at least an hour early.

WHAT HAPPENS IF THERE'S BAD WEATHER?

The rain just brings more slipping and sliding! For more critical weather concerns (tornados, flooding, etc), check your Facebook event page for the most up to date information. If the weather is deemed dangerous by your event director or local authorities, we will email you with cancellation or postponement details.

ARE YOU INTERESTED IN SPONSORING, PERFORMING OR BECOMING A VENDOR?

We’re always interested in partnering with companies and individuals that add value to our events! We have vendor booth spaces, sponsorship packages and performer packages available. If interested, email us at info@slidethecity.com.

DO YOU HAE A CHARITY?

Slide the City is a for-profit business that believes in giving back to the community, so we donate a portion of our proceeds to our many charity partners. For more information on your local charity partner, visit the webpage or Facebook page for more information.

DO YOU HAVE A PROMO CODE?

Well, it must be your lucky day! When selecting your tickets, you will see a blue ‘Enter Promotional Code’ spot in the top right-hand corner. Once you click on that, you can place your specific promo code.

DID YOU FORGET TO ADD YOUR PROMO CODE?

Unfortunately, we are unable to add your promo code to already purchased tickets. Once you have registered for the event, we can not add the promo code to your order, or refund the difference of the promo code. BUT, this is a great opportunity to sign a friend up using the promo code!

WANT SLIDE THE CITY TO COME TO YOUR CITY?

Email us at info@slidethecity.com for suggestions. Hopefully, we can come soon!

ARE YOU A BLOGGER, PHOTOGRAPHER, OR VIDEOGRAPHER INTERESTED IN ATTENDING AN EVENT?

Add to it your portfolio! Email us at info@slidethecity.com to start the conversation! Can’t wait!

IS THERE ADA AND HANDICAP ASSISTANCE PARKING?

Yes! The ADA Parking information is provided by the venue, and we recommend coming early to the venue to make sure all requirements are met.

WHERE DO I PARK AND IS THERE A CHARGE?

Please check your local page and Facebook event page to get all details on parking. You will also receive an email 1-2 weeks before the event with further details.

CAN I BRING MY PET DOG, CAT, OR LIZARD?

We love your pets, which is why they aren’t allowed. For the safety of pets and all participants, please leave your furry/scaly/slimy/squawking friends at home. Participation will be prohibited should they tag along. Service animals are allowed, but please bring required paperwork of proof.

I LOST SOMETHING AT THE EVENT, WHAT DO I DO?

All lost items are taken to our check-in tent. If you’ve already left the venue, you can email us at info@slidethecity.com to help find any missing objects!

Didn’t find what you were looking for? Email us at info@slidethecity.com